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Help! I don’t see the client feature you’ve covered!

Someone watches the video and sees an interesting new feature, they try and use that feature in their own client only to be frustrated because it isn’t there. Well .. allow the 365 GUY to try and explain:

Office 365 Subscription. The first condition that must be met is, that you must have purchased a subscription for 365 updates. Users that bought using the “one-time purchase” option will most likely not see new features. Here are some examples for typical home users:

  • Office 365 Home (subscription) users will be eligible to receive new features
  • Office 365 Personal (subscription) users will be eligible to receive new features
  • Office Home & Student licences for PC (one-time purchase) will NOT receive the new features.

Update Channel. If you have met the condition above, the next consideration is what client update cadence Office is configured for. This is where it can get a bit complicated.

Those running more consumer-oriented versions of Office have at least three update cadences summarized below. More information on how to configure your client is detailed 👉 here.

  • “Insider” is for those that want to be on the bleeding edge and don’t mind a little hiccup along the way.
  • “Monthly Channel (Targeted)” is for those that want to get the new features before most others, but a few less hiccups.
  • The default channel for consumers is simply called the “Monthly Channel”.

Corporate users are somewhat at the mercy of their own IT department and the policies they follow, but a similar situation applies. The Office client software may be configured for one of the update cadences listed below, based on corporate policy. Some Office 365 tenants will have clients set at the Monthly Channel by default, while other Office 365 tenants will have it set to Semi-Annual Channel by default. This is all explained 👉 here.

  • Monthly Channel (Targeted)
  • Monthly Channel
  • Semi-Annual Channel (Targeted)
  • Semi-Annual Channel

So what’s the bottom line here?

Consumer users that configure Office for the “Insider” update cadence and corporate users configured for Monthly Channel (already targeted by newsletters) will see the new features others would have to crawl through the internet or find inspiration on their own.

Here at ant text newsroom, we’re not in doubt ..

-follow the GUY, he does have some really great points: Link to 365 Guy blog

Ant Admin
Ant admin is the editor in chief of Template-city and is interested in everything that happens around email and marketing in the whole world. Template-city do not mind if it is news about software, product, sales, services or marketing related, just that it is usefull news for the public.

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